Processing Time

Orders are processed within 1-3 business days (excluding weekends & holidays).

Live animal shipments are scheduled to ensure safe arrival.

Live Animal Shipping Shipping Methods & Rates

Domestic Shipping: [UPS Express, estimated delivery time 24/48h]

International Shipping: [UPS Express, estimated delivery time 48/72h]

What country's do we ship to

Belgium, Netherlands, Germany, France, Switzeland, Austria, Italy, Czechia, Spain and Denmark

Live Arrival Guarantee

We guarantee live arrival for all animals shipped via [UPS EXPRESS 24-72h], as long as someone is available to receive the package, and has videotaped the unpacking of the speciemens.

In case of any issues, contact us within 24 hours of delivery with photo/video evidence.

Weather Conditions & Shipping Delays

We monitor weather conditions to ensure safe shipping. Orders may be held if temperatures are too extreme.

We are not responsible for carrier delays once the package has shipped.

Tracking & Updates

A tracking number will be emailed once your order ships.

Please check spam/junk folders if you do not receive a confirmation.

Local Pickup (If Available)

We offer local pickup in [Belgium] by appointment.